Where do I submit my application for asylum?
In Schleswig-Holstein, you can apply for asylum at the initial reception center in Neumünster. You will be staying there for a few weeks. Then you will be brought to a different reception center somewhere in Schleswig-Holstein or relocated to another federal state. The Federal Office for Migration and Refugees (German abbreviation: BAMF) is in charge of granting or denying political asylum.
Where do I find advice and assistance in dealing with local authorities?
Reception centers work closely with local volunteers and non-governmental organizations that help refugees to settle in. The refugee council of Schleswig-Holstein provides addresses and contact information that might help you.
Where can I take German classes?
Approved refugees have the right to participate in an integration course (in German: Integrationskurs). The course schedule includes 600 hours of German lessons and 60 hours of German politics and history classes. Refugees whose applications have not been approved yet but are likely to get accepted can apply at the Foreigners’ Registration Office (in German: Ausländerbehörde) to take part as well.
Where do I get clothes?
Many nonprofit organizations offer donated clothes to refugees. (In German: Kleiderkammer). Here you’ll find clothes for either very little money or even for free. Ask at a reception center, the German Red Cross (Deutsches Rotes Kreuz, DRK) or the Caritas to find the Kleiderkammer nearest you.
How do I find work?
There are several web pages where job offers are listed online. Also, many companies have a section on their official homepage where they list the names of persons to contact and specific job offers.
The jobcenter from the Federal Employment Agency is officially in charge of tracking job vacancies. To get assistance on finding a job, ask for an appointment at the jobcenter that is responsible for you. This is usually the one closest to where you live.
The German Chamber of Commerce (in German: Industrie und Handelskammer, IHK) is the place to get legal recognition of your job training qualification. You will find helpful information on the official web forum „Recognition in Germany“ or by calling their head office in Berlin: (030) 18 15 11 11.
Recognition of higher education - like school qualification, university diplomas, and other certificates - is granted by universities and colleges directly. Contact their registrar’s office or international student board.
What to do when I’m feeling ill?
As an asylum seeker, you have the right to medical treatment if you are pregnant, in pain, or suffering from an acute illness. But to see a doctor, you have to apply for a health insurance voucher first at the the welfare department (Sozialamt). Unfortunately, it sometimes can be a problem getting them. Tell the person in charge of your reception center or ask someone from a counselling centre if you’re having trouble getting a health care voucher.
The reception center in Neumünster has its own medical department where Syrian doctors attend to the refugees. It is open Fridays to Sundays from 3:30 p.m. (15.30 Uhr) to 11 p.m. (23 Uhr). At these times you can reach the ambulance at this number: (04321) 59 00. The Hospital is located at Friesenstraße 11, 24534 Neumünster.
How do I find housing?
Apartments and single rooms are mostly listed online. Housing associations offer apartments for those who don’t have a lot of money (in German: Baugenossenschaft). If you would like to move to a different city but are getting financial support from a job center, you have to ask for permission to move first.